SHIPPING & DELIVERY POLICY
Every EVVRÁ order is packed and dispatched with care from Queensland, Australia.
Where we ship
EVVRÁ currently ships Australia-wide. International shipping is not currently available.
Shipping costs
EVVRÁ offers complimentary standard shipping on Australian orders over the qualifying threshold displayed on our website.
For orders below this amount, shipping is calculated at checkout according to your delivery address and parcel.
Processing your order
Orders are generally packed and dispatched within 1–2 business days.
Orders placed over weekends or public holidays will begin processing from the following business day.
During launches, promotional periods and peak shopping seasons, please allow additional time for processing and delivery.
Estimated delivery
Once your order has been dispatched, Australia Post’s estimated standard delivery time is:
- Major metropolitan areas: 2–5 business days
- Regional areas: 4–8 business days
- Remote areas: 7–14 business days
- Express Post may also be available at checkout.
Delivery estimates are provided as a guide and may be affected by circumstances outside EVVRÁ’s control.
Tracking your ritual
Once your parcel is on its way, we’ll send you a shipping confirmation email containing your Australia Post tracking details. Please check your address carefully.
We recommend checking all delivery details before submitting your order.
Once a parcel has been dispatched, EVVRÁ may be unable to redirect it to a different address.
Delayed or damaged parcels
If your parcel hasn’t arrived within the expected delivery window, or arrives damaged, please contact hello@evvra.com.au with your order details.
For damaged deliveries, please get in touch within seven days and include clear photographs where possible so we can assist you promptly.